Privacy Policy

Depending on how you interact with us, we may collect the following categories of data:

• Contact details — name, email address, phone number, company name, job title, and any message you include when reaching out.
• Business information — project requirements, technical context, or documents you voluntarily share during sales or delivery conversations.
• Usage data — pages visited, referral source, approximate location (city/country), browser type, device type, and timestamps collected through analytics tools such as Google Analytics and Microsoft Clarity.
• Cookies and similar technologies — small files stored on your device to remember preferences, measure traffic, and support marketing attribution where permitted.

We do not intentionally collect sensitive personal data through our public website. Please do not submit government IDs, financial account numbers, or health information unless we explicitly request it under a separate agreement.

We use personal information for legitimate business purposes, including to:

• Respond to enquiries and provide proposals, demos, or support
• Deliver contracted software development, consulting, and related services
• Operate, secure, and improve our website and internal systems
• Send service-related updates and, where allowed, marketing communications
• Comply with legal obligations and enforce our agreements

We process data based on your consent, our contractual relationship, legitimate interests in running our business, or legal requirements — whichever applies in context.

We use cookies, pixels, and similar technologies to operate our website, measure performance, and understand how visitors engage with our content and services. Where required by law, we rely on your consent or other lawful bases before placing non-essential cookies.

We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay. We use this information to improve site navigation, content clarity, and the overall experience for business visitors exploring our services. Website usage data may be captured using first- and third-party cookies and other tracking technologies. We also use this information for site optimization and security purposes. For more information about how Microsoft collects and uses data, see the Microsoft Privacy Statement.

We also use Google Analytics to measure traffic, referral sources, page performance, and general device and browser characteristics. Google's processing is described in the Google Privacy Policy. When you submit a contact form or schedule a meeting, HubSpot may collect the information you provide to help us respond to your enquiry and manage our sales and marketing communications.

By continuing to use our website, you acknowledge that we and our analytics partners may collect and use website usage data as described in this Privacy Policy. You can manage non-essential cookies through your browser settings and, where available, your cookie preferences.

We do not sell or rent your personal information. We may share limited data with trusted parties who help us operate, such as:

• Cloud hosting and infrastructure providers
• Email, CRM, analytics, and scheduling platforms
• Professional advisers (legal, accounting) when necessary
• Authorities if required by applicable law or to protect our rights

These providers are permitted to process data only on our instructions and must maintain appropriate confidentiality and security measures.

We retain personal information only for as long as needed to fulfil the purposes described in this policy, meet legal requirements, or resolve disputes. Enquiry records are typically kept for up to three years unless a longer period is required for an active client relationship.

We implement administrative, technical, and organisational safeguards — including access controls, encrypted connections (HTTPS), and restricted internal access — to reduce the risk of unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete data
• Request deletion of your information, subject to legal exceptions
• Object to or restrict certain processing activities
• Withdraw consent for marketing emails at any time via unsubscribe links
• Manage non-essential cookies through your browser settings

To exercise these rights, email us using the contact details below. We may need to verify your identity before fulfilling a request.

KyszTech is based in India. If you access our services from another country, your information may be transferred to and processed in India or other locations where our service providers operate. We take steps to ensure such transfers comply with applicable data protection requirements.

For privacy-related questions, requests, or complaints, contact us at sales@kysz.tech.

Postal address: A-425, Siddhraj Zori, Sargasan Cross Road, Gandhinagar, Gujarat 382419, India.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date at the top of this page.